We seem to be an age where people are quick to complain and seek compensation for poor products and services.
But this email is in fact the opposite. We wanted to thank you and your team for your very courteous service and patience as we considered our options for a new fireplace.
We now enjoy wondering into the lounge and seeing what a difference it has made to the room. In a word good product, excellent service.
Warwick, David & Jane Langstone