We seem to be an age where people are quick to complain and seek compensation for poor products and services.

But this email is in fact the opposite. We wanted to thank you and your team for your very courteous service and patience as we considered our options for a new fireplace.

We now enjoy wondering into the lounge and seeing what a difference it has made to the room. In a word good product, excellent service.

Warwick, David & Jane Langstone

Many thanks for a professional, courteous and excellent experience from start to finish – you have been a pleasure to deal with.

Earlsdon, Coventry, Poole

Just to say that we are very pleased with the fire itself and the job the fitters made of installing it - many thanks for all your help and advice on this. fireplace.

Abbey Medical Practice, Evesham, Richard Allen

We are delighted with the result and thank you for your efficient and pleasant service.

Hampton Lucy, Whyman

I would just like to say that we were very pleased with the courtesy and professionalism of the two engineers that carried out the installation. The surround and fire are all that we expected and it has been a pleasure doing business with you.

Stratford upon Avon, Richardson